KK FLOORING SOLUTIONS LTD is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website or contact us regarding our flooring services.
1. Who We Are
KK FLOORING SOLUTIONS LTD is the data controller responsible for your personal data.
Company Name: KK FLOORING SOLUTIONS LTD
Email: info@kkflooringsolutions.co.uk
Telephone: 07850189258
Registered Address: 5 Horndon Industrial Estate,
West Horndon, Essex, CM13 3XL
2. Information We Collect
We may collect and process the following information:
Information You Provide
● Name
● Email address
● Telephone number
● Postal address
● Details about your flooring project or enquiry
● Any information you provide through contact forms, email, or telephone communications
Automatically Collected Information
When you visit our website, we may automatically collect:
● IP address
● Browser type and version
● Device information
● Pages visited and time spent on the website
● Referring website addresses
This information is collected through cookies and similar technologies.
3. How We Use Your Information
We use your personal information to:
● Respond to enquiries and requests
● Provide quotations and services
● Communicate with you regarding your project
● Improve our website and customer experience
● Maintain business records
● Comply with legal obligations
We will only process your personal data where we have a lawful basis to do so under applicable data protection laws.
4. Legal Basis for Processing
We process personal data on the following legal bases:
● Your consent
● Performance of a contract
● Compliance with legal obligations
● Our legitimate business interests, provided these do not override your rights and freedoms
5. Sharing Your Information
We do not sell your personal information.
We may share your information with:
● Professional advisers (such as accountants or legal advisers)
● Service providers who assist in operating our business or website
● Government authorities or regulators where required by law
All third parties are required to respect the security of your personal information and process it in accordance with the law.
6. Data Retention
We retain personal information only for as long as necessary to fulfil the purposes for which it was collected, including satisfying legal, accounting, and reporting requirements.
7. Data Security
We take appropriate technical and organisational measures to protect your personal information from unauthorised access, loss, misuse, alteration, or disclosure.
However, no method of transmission over the internet is completely secure, and we cannot guarantee absolute security.
8. Your Rights
Under UK data protection law, you may have the right to:
● Access your personal information
● Correct inaccurate information
● Request deletion of your information
● Restrict or object to processing
● Request transfer of your information
● Withdraw consent where processing is based on consent
To exercise any of these rights, please contact us using the details provided above.
You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO).
9. Cookies
Our website may use cookies to improve functionality and analyse website traffic.
You can control or disable cookies through your browser settings. Disabling cookies may affect the functionality of certain parts of the website.
A separate Cookie Policy may be provided where required.
10. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.
12. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal information, please contact:
KK FLOORING SOLUTIONS LTD
Email: info@kkflooringsolutions.co.uk
Telephone: 07850189258
Address: 5 Horndon Industrial Estate,
West Horndon, Essex, CM13 3XL
By using our website, you acknowledge that you have read and understood this Privacy Policy.